YOUR OPERATIONS COST MORE THAN YOU THINK

Excel, emails, manual tracking: we find what's slowing you down — and fix it.

Every week, teams waste hours searching for info, chasing emails, and fixing the same mistakes. We pinpoint exactly where — and deliver a solution that fits your pace and budget.

NeoLuna helps Quebec-based SMBs and organizations with real operational complexity regain control of their operations. Field diagnostic, prioritized plan, custom tools.

  • Approvals dragging on, endless follow-ups, tracking scattered across 4 tools
  • Concrete results in 90 min, 48 h, or 7 days — depending on your need
  • From a quick workshop to full deployment — low barrier to start

Based in Quebec — remote or on-site intervention depending on the mandate.

QUALIFICATION CALL — 15 MIN FREESEE OUR RESULTS

Response within 24 hours. No commitment required.

From Exploration to Full Deployment

Pick your entry point. Every offer stands on its own — none forces the next.

Entry

Pain Points Workshop

CAD $397
90 minutes

You feel friction in your operations but don't have the budget or clarity for a full engagement. In 90 minutes, we name the real problems.

  • 3 operational pain points identified and named
  • 1 quick win you can act on next week
  • 1 concrete recommendation tailored to your context

No prep required. 100% remote.

BOOK THE WORKSHOP
Entry

Quick Win Sprint

Starting at CAD $950
48 to 72 hours

You have a specific problem and want a real solution fast — not a study. We ship something that works.

  • Lightweight automation (form routing, data extraction, triggers)
  • Mini dashboard or simple tracking tool
  • Handoff documentation for your team

Best fit if you already know where it hurts.

DESCRIBE MY NEED
Core Offer

7-Day Assessment

CAD $2,995CAD $2,495
7 calendar days

Full mapping of your workflows, measurement of real losses, and a prioritized action plan. You decide what to do next — with or without NeoLuna.

  • Complete workflow mapping (actors, bottlenecks, breaking points)
  • PDF report + 30/60/90-day roadmap
  • 60-min decision meeting + prioritized backlog

Launch pricing valid until March 31, 2026.

SEE FULL OFFER DETAILS
Deployment

Commando Pilot

Starting at CAD $3,500
Based on scope

You've validated the need and want a real first deployment — tested and delivered. We build what works, not a prototype.

  • Full workflow implemented and operational
  • Internal tool or functional integration
  • Simple operational dashboard or business cockpit
DISCUSS THE PROJECT
Ongoing

Support & Evolution

Starting at CAD $500 / month
Monthly, renewable

Your tools and processes evolve. We stay available for adjustments, planned improvements, and proactive support.

  • Ongoing support (bugs, questions, small adjustments)
  • Planned feature improvements by iteration
  • Proactive monitoring and recommendations
GET A QUOTE

Custom internal platforms & tools

We replace Excel/email flows with reliable internal tools: real-time tracking, assignments, approvals, and centralized data. Goal: less rework, more control, more speed.

  • Approval workflows & reminders (ops, finance, field)
  • Internal portals (requests, tracking, assignments, history)
  • Dashboards & alerts (KPIs, gaps, traceability)

Automation & Intelligent Processing

Pragmatic, governed, and measurable automation: we automate sorting, extraction, routing, and validation where repetition is costly. No gimmicks: just real operational gains.

  • Extraction & structuring (PDF, emails, forms)
  • Routing, prioritization, anomaly detection (rules + AI)
  • Internal assistants (support, operations, documentation)

Modernization & Integrations

We stabilize and connect your systems without breaking business: integrations, progressive redesign, secure flows, and reduced silos. Goal: simpler, more robust operations.

  • ERP/CRM/accounting integrations (sync, events, automation)
  • Progressive redesign (modules, data, permissions, processes)
  • Reliability & visibility (logs, alerts, flow monitoring)
Core Offer

Operational & Tech Assessment

Our core structured offer: we map your actual workflows, measure real losses (time, errors, delays), and deliver a prioritized action plan. Best fit after a Pain Points Workshop, or as a first step when complexity warrants it.

  • Mapping bottlenecks & pain points (actual flows)
  • Recommended options: automation / integration / platform
  • 30/60/90 day plan (effort, impact, dependencies)
Concrete Results

What it changes in real life

Based in Quebec, NeoLuna works with local SMBs and organizations facing Excel chaos and manual tracking.

Real case — Delivered project

Community Organization — Lanaudière

Before

Coordinating 150 volunteers by phone and paper sheets. Forgotten families. Uncovered zones. Constant stress on the day of.

After

Real-time platform covering over 500 streets, automatic assignment, live tracking. Zero families forgotten. Coordination time significantly reduced (internal estimate).

Scenario based on real cases

Service SMB — Montérégie (22 employees, field/office coordination, validation and request tracking)

Before

Delivery slips managed in Excel, confirmations by email, frequent duplicates. Dispatchers spent over 2 hours daily manually validating orders.

After

Internal portal with real-time tracking, automatic validation, anomaly alerts. Duplicate errors eliminated. Validation time reduced to under 20 minutes daily.

Scenario based on real cases

Community Health Organization — Laurentides (35 field workers)

Before

Visit assignments by group email. No overview of who's doing what. Coordinators rebuilt the schedule by hand every Friday (half-day lost).

After

Centralized dashboard with drag-and-drop assignment, intervention history, and automatic follow-up alerts. Weekly review went from 4 hours to 30 minutes.

Anonymized testimonial

"We thought our problem was lack of staff. Turns out, it was lack of tools. NeoLuna showed us exactly where we were losing time — and it didn't cost a fortune to find out."

— Manager, Distribution SMB (Quebec)

Anonymized testimonial

"The diagnostic gave us in 7 days what we'd been trying to figure out for 2 years."

— Operations Director, Community Organization

7 DAYS (DELAY)DOCUMENTED ROI

If your employees spend more time looking for information than doing their actual work — that's exactly what we fix in 7 days. Your team keeps working normally: we adapt to their pace, not the other way around.

OPERATIONAL & TECHNOLOGICAL ASSESSMENT — 7 DAYS

In 7 days, we precisely identify where your operations lose time and money (Excel, emails, validations, duplicate entries). You leave with a prioritized action plan: automation, integration or custom platform — with impact estimation before any implementation.

  • Pain point mapping + bottleneck identification (actual flows)
  • Loss measurement (hours, errors, rework, delays)
  • Concrete recommendations: automation / integration / platform
  • 30/60/90 day plan (priorities, effort, dependencies)
  • Executive restitution + implementation trajectory (if desired)

PROMISE (NON-NEGOTIABLE)

In 7 days, NeoLuna clarifies where you lose time and money, then delivers a prioritized execution plan + a tooling strategy (buy software or build custom) to replace Excel/emails with reliable workflows.

CONDITIONS & LIMITS OF THE ENGAGEMENT

  • The assessment does not include implementation (next phase if we validate fit)
  • Required access: data, tools, documents and key people (otherwise adapted deliverables)
  • Gains/ROI are estimates dependent on execution
  • Standard scope: 1 operational unit / 1 department
  • Up to 2–3 systems (e.g. Excel + email + one tool)
  • Up to 4–6 interviews
  • Overage: paid extension (additional department/systems/workshop)

WHAT YOU GET IN 7 DAYS

  • Day 1 — Kickoff & framing (scope, objectives, access, success criteria)
  • Day 2 — Flow mapping (actors, steps, breaking points)
  • Day 3 — Pain points & root causes (hidden costs, risks, rework)
  • Day 4 — Data & systems (quality, integrations, constraints)
  • Day 5 — Scoring & prioritization (impact/effort/dependencies, quick wins)
  • Day 6 — Practical options (buy software, adapt existing, or build custom).
  • Day 7 — Delivery (presentation + PDF + backlog + clear execution plan).

HOW IT WORKS

  • Pre-call 15 min (qualification call)
  • Payment + Kickoff 60 min
  • Lightweight collection: short interviews with key people — your team isn't tied up beyond a few hours over the 7 days
  • Delivery (Day 7): meeting + PDF + plan
  • Project transition: custom implementation (if we validate fit) or pause with plan

Autonomous mandate, no obligation to continue with NeoLuna. The assessment has intrinsic value: you can execute the plan internally, with your partners, or entrust us with implementation if you wish.

15 minutes by phone or video. We assess whether your context fits the 7-day diagnostic format — no free analysis, no free consulting. No commitment, no preparation required on your end.

Frequently Asked Questions

Is it mandatory to implement with NeoLuna afterwards?

No. The assessment is a complete deliverable. You are free to execute the plan internally, with your current suppliers, or with NeoLuna.

How is the price calculated?

Official price: $2,995 CAD. If your context requires a non-standard scope (multiple units, numerous flows, extended analysis depth), we evaluate it on a call before starting — no surprises and no contradictory prices on the site.

Do you guarantee the ROI?

No. But we document a conservative estimate based on your actual volumes and our assumptions. Goal: reduce risk before investing in implementation.

PACKAGE

$2,995 CAD

Fixed fee. We first validate whether the 7-day format fits your situation.

Duration: 7 days (calendar)
Deliverable: PDF report + decision meeting.

  • Kickoff 30-45 min (objectives + constraints)
  • Collection of real examples (exports, emails, files)
  • Analysis + mapping (process / data)
  • PDF report (recommendations + prioritization)
  • Executive restitution 60 min (Q&A + decisions)
  • 30/60/90 day plan (effort / impact / dependencies)
SAVE $500

Launch Offer — Winter 2026

$2,995 CAD$2,495 CAD

$500 discount — Launch price: $2,495 CAD (regular price: $2,995 CAD). Reserved for new clients.

Launch offer valid until March 31, 2026. Not cumulative. Once per organization.

Anonymized example — Fictitious case

What a NeoLuna diagnostic reveals

This preview shows the type of findings and concrete gains a 7-day diagnostic can identify. The case presented is fictitious. The full report includes detailed figures, recommended solutions and the action plan.

CompanyDistribution XYZ Inc. (fictitious)
IndustryFood distribution
Team6 people
Volume~135 requests / week

Context

Distribution XYZ is a regional food distribution SMB. Its 6-person customer service team handles approximately 135 requests per week: merchandise returns, claims, and billing questions. Everything is managed through email, phone and Excel files. There is no centralized system or documented process.

The diagnostic objective: concretely measure where time is being lost, how much it costs the business, and identify the first actions to recover those hours without adding staff.

Where time is being lost

What slows the team downObserved impact
Searching for information across multiple files, emails and Excel spreadsheets2 to 4 hours / week / person
Repetitive internal follow-ups ('What's the status?', 'Who's handling this?')Takes up roughly 30% of Ms. X's week
Re-entering the same data in 2 or 3 different placesRepetitive, slow, and a direct source of errors
Correcting or redoing work due to missing or wrong informationAffects 4% to 7% of all requests processed
Overall, the team loses between 14 and 21 hours per week on tasks that create zero value. That's the equivalent of half a full-time employee working for nothing — every single week.

What's causing the losses

1
Two versions of the truth: The Excel tracking file and the Outlook inbox don't match. Out of the requests analyzed, 4 in 10 showed a different status than what was actually happening.
2
One person holds everything together: Ms. X assigns requests from memory, based on territories and each person's workload. When she's away, nobody knows what to prioritize.
3
Client calls falling through the cracks: About 30% of phone requests don't get entered into any system for 24 to 48 hours. Meanwhile, the client calls back frustrated, and nobody has the context.
4
No accessible client history: When a client calls back about an existing case, the employee who answers has no quick way to find what was said or done before. They start from scratch every time.

What the business can recover

Target gainConservative estimate
Recover the equivalent of0.3 to 0.5 full-time employees — without hiring
Reduce internal follow-ups by25% to 35% within the first 2 weeks
Recover requests that are currently getting lost3 to 5 requests per week back in the pipeline
Absorb projected growth (+25% volume)With the current team, no additional headcount

Our approach: We always start by eliminating unnecessary manual work and clarifying processes. Automation and AI come after, only where they make a real difference.

Included in the full report (not shown here)

🔒Full loss breakdown in dollars (per week and per month)
🔒Root cause analysis (5 categories identified)
🔒Operational risks if nothing changes
🔒Recommended solutions with estimated budgets
🔒Detailed action plan: 30 / 60 / 90 days
🔒Return on investment scenarios and payback point
🔒Tracking metrics to measure gains after implementation
🔒Responsibility matrix (who does what, when)

Is your team experiencing similar pain points?

In 7 days, we pinpoint exactly where your business is losing time, how much it costs, and what the first concrete actions are to fix the situation.

Schedule a diagnostic
This excerpt is a fictitious example for demonstration purposes only. Complete analyses, detailed figures and the action plan are part of the diagnostic delivered to the client.
REPORT PREVIEW

Here is what you receive at the end of the diagnostic

A structured 30+ page report, not a generic slide deck. Every section is built from your actual data, your tools and your team. Here is an anonymized excerpt to give you an idea of the format.

  • 14 sections covering your workflows, losses and priorities
  • Every figure is sourced with a confidence level (low / medium / high)
  • 30/60/90-day action plan with costs, effort and identified risks
  • Three ROI scenarios: conservative, likely and optimistic
  • Go / No-go recommendation backed by factual justification

Anonymized excerpt from a fictional case. The actual report contains your data, your figures and your personalized recommendations.

EXCERPT — FICTIONAL DATA

We don't sell technology for the sake of it.
We eliminate wasted work so your employees can focus on what matters.

A Lanaudière community organization was losing considerable time coordinating 150 volunteers by phone. After diagnostic and implementation, coordination time was significantly reduced (internal estimate).

See GuignoMap Project
PROJECTS

Concrete innovation for SMBs and organizations

Custom solutions that address real needs and generate measurable impact.

GuignoMap
Non-Profit • Social Impact

GuignoMap

Real-time coordination platform for 300+ sectors and 150 volunteers. Zero families forgotten.

IN PROGRESS
Manufacturing • Automation

SMB Solution

Production management and traceability for Quebec manufacturing SMB. (Case study in development)

IN PROGRESS
NPO • Management

Non-Profit Platform

Member and event management system for community organization. (Case study in development)

Mission

Democratize technical excellence. We bring the rigor of major tech firms to SMBs and organizations shaping Quebec's future.

Vision

Be Quebec's digital catalyst. Transform every operational challenge into an elegant, sustainable, and high-performance software opportunity.

Boldness

Refuse the status quo. Propose solutions that don't just follow trends, but create real value.

Clarity

Technology is complex, its use doesn't have to be. We make the invisible simple.

Ethics

Develop sustainable systems that respect data, users, and the environment.

Impact

We don't just deliver code, we deliver measurable results for our communities.

About

OPERATIONAL EFFICIENCY,
NOT TECH JARGON.

We help Quebec SMBs stop managing their operations with Excel and emails. We replace that with tools that actually work.

NeoLuna is a Quebec-based studio. We work with 5 to 50-employee businesses that lose time every week in manual tracking, email follow-ups, and Excel files that don't talk to each other.

Our approach: understand your ground-level reality before proposing anything. No generic solutions. No jargon. Custom tools that solve your actual problems.